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Tuesday, May 10, 2011

Lead Management Software

Efficient lead management is the cornerstone to good sales. Without some sort of lead management system, keeping track of follow-up calls, meetings, and details relating to prospective clients can be nearly impossible. With proper lead management tools, all the information you will ever need to convert prospects into clients will be at your finger tips.

One of the first things necessary for good lead management is an efficient tool to organize records with. Whether a company is a one man shop, or a multinational organization, the efficiency of lead management can be essential to the health of the business.

A good lead management system allows business owners to organize and streamline the process of converting potential customers into clients. From the moment of contact, a sales representative should be able to add personal data and notes to client records. Follow up scheduling should be as easy as possible. Making a sale is often a matter of remembering the details and doing what you say you'll do when you say you'll do it.

After a good lead management tool has been selected, learn it and use it to follow up quickly. In the instant world of Internet, email and phones, a quick follow-up can make or break a sale. Having a good stock of marketing materials handy to close a deal is also very helpful. Ideally, your lead management software will allow for the sending of marketing material with a few key strokes.

Before you can use your lead management tool, a plan to generate leads is needed. Perhaps it's an online request form, an 800 number, a catalog, a magazine ad or maybe all of the above. With the right software, Internet leads are easy to track, allowing business owners to see what is working and what is not. Magazine and TV ads are also very effective, but can be harder to track.

When ever you contact a potential client, use your lead management tool to keep track of the details of your conversations. The more personal details you include, the easier it will be to connect with your potential client in the future. Making a personal connection to your client is often the key to making a sale.

Once you make initial contact with a potential client, you'll want to follow-up. Keep in front of your potential client. Even if the potential client doesn't need your product or service now, maybe he or she will down the road. If you can manage to get in front of your audience enough for them to remember your company when it comes time to make the purchase decision, they will be likely to choose your company.

Proper lead management without the right tool can be an overwhelming task. With a tool to organize and prioritize all of your lead management tasks, following up with potential customers can be a real pleasure. All their information will be right in front of you, and you will be able to provide them any information they need instantaneously.

Monday, May 9, 2011

How to get publishers to notice you.

If your articles are not getting published very often, or you just want to increase the chances of them being published, then you will benefit from the tips in this article.
1. Article Length
You should always keep your article 500 to 800 words long. If you cannot fit what you want to say into that amount of space, then break your article up into more than one part.
2. Resource Box Length
When writing your resource box, keep it 5 to 6 lines long. In a resource box, you are simply trying to get people to request more information, not sell them something. If you want a longer ad, buy one!
3. Line Length
The lines in both your article and your resource box should be formatted to 60 to 65 characters per line. One of the consequences of not doing so is that, in some email programs, your article may appear with every line at a different length.
You can get your article formatted, as well as learning its character, line, and word count, at the following website for free. http://www.fwointl.com/FWOFormatter.html

4. Is Your Article Actually An Article?
Publishers want to provide their readers with actually useful information and you should want the same. If you write an article, that is just a sales letter or press release it will be rejected 99 percent of the time.
5. Inactive Links
Before you even think about publishing or submitting your article check that all links within it are active and working. Nothing is more irritating than to click on a link for a site you are interested in only to find out that it no longer exists.
6. Spelling, Punctuation, and Grammar
If you submit your article and it is full of errors, it will be thrown into the trash folder so fast that your head will spin. Submitting articles with these types of errors not only makes you look extremely unprofessional, but it shows disrespect for both the publisher and their readers.
7. SPAM Triggers
As a courtesy, you should run your article through a program that will check it for triggers that could possibly get it rejected by filters. This is not a necessary step but it will definitely impress publishers and increase the chances of your article being published.
You can check your article for free at http://www.lyris.com/contentchecker.
8. Publisher Guidelines
This should be understood without having to say it, but it is still important enough to mention. Always, always, always follow the publisher's guidelines when submitting an article to them. Not doing so will get your article rejected quicker than anything else.
Read this list, print it out, and keep it by you when you are writing an article. Read each tip and make sure that you are following it.
Making the above mistakes will insult the intelligence of the publishers and their readers, as well as wasting your time and theirs.

Did you find this article useful? For more useful tips, hints, points to ponder and keep in mind, techniques, and insights pertaining to guides on sales letters, query letters, bylines, with solutions , do please browse for more

Thursday, May 5, 2011

How to Drive Up Sales in your Wholesale Handbags Website

Customers are getting smart. They know what they want, and with the sheer number of wholesale handbags websites on the Internet, they will walk away if they donít get it. After all, there will always be another wholesale handbags supplier who can give them a better deal. Or if not a cheaper handbag, something in a better color or a prettier design for the same price youíre offering. Theyíre very fickle when it comes to buying wholesale handbags. ìIf you canít sell me the wholesale handbags that Iím looking for,î theyíll say, ìIíll find someone who will.î

So the way to succeed at the wholesale handbags industry is to really offer the best variety and the most reasonable prices. Even if you lead the pack in search engine optimization, or have the fanciest graphics and the most colorful product photos, if your wholesale handbags website doesnít deliver value to the customers, you donít make more sales.

Thatís why itís important to develop your wholesale handbags businessí network of suppliers. How can you offer good prices for your wholesale handbags when youíre paying too much for your stocks? How can you entice your visitors to shop when your catalogue of wholesale handbags is meager and monotonous?

Thatís why your success in wholesale handbags depends on an extensive directory of wholesale handbags suppliers. Itís the most useful kind of database that youíll ever find on the internet, and perhaps the smartest move youíll ever make for your business. Having found one, you can find suppliers with the best rates, and then negotiate for even prices by telling them that you can always take your business elsewhere. And if youíre not happy with any of your wholesale handbags suppliers (maybe their service isnít reliable, or their quality is erratic, or they simply donít have the designs that your visitors want) then you have other options.

And if your wholesale handbags business blossoms, as we all hope it will, then you can expand it without worrying that you wonít be able to keep up with the demand for wholesale handbags. You can go to other wholesale handbags suppliers to get a different kind of style or material, or include more whole handbags suppliers of designer labels. You have more power over your business, you deliver better value to your customers, and ultimately, you have higher profits.


So what are you waiting for? This kind of service may be exactly what you need to stand out in a sea of wholesale handbags suppliers. So the next time a customer visits your wholesale handbags website, and looks at your large inventory and sees the low prices you can afford to give (because you get it lower prices too) she isnít going to walk away. Except, maybe, to get her credit card - make that credit cards - and buy all the handbags she can.

Tuesday, May 3, 2011

Four easy steps for creating more customers

If you are frustrated about generating small amounts of new business the chances are you should devote more time to obtaining references from existing satisfied customers.

Generating referrals can start at the very first meeting with a new client. Inform the new client about yourself and your business and tell them that you acquire many of your new customers through referrals and client recommendations. If you change the subject then try to remind the new customer of this again later in the conversation, the customer will not be surprised when you refer back.

Sales people, who donít ask, donít get and are often ignored. Clients will never give referrals of their own back. So try to get into the habit of always asking for referrals, what harm can it do. The right time to ask for a referral is when you feel the customer is completely satisfied with your services. If your order fell through for whatever reason but you felt you helped the customer with advise or guidance, contact them and ask for the referral still, if it was on their part the order did not materialise then the customer will more than likely fell some guilt and be happy to offer a referral.

Another way of generating great referrals within the same client group can be to ask if they have any friends or relatives or close working relationships with other companies. Everyone usually has good friends in other workplaces. Try to ask for at least three contacts form one client, this number has been proven to be a realistic but not an excessive amount of information to ask any one for. Be wary of exceeding this amount as you do not want to upset or irritate the one customer you already have.

If you feel that the direct approach is not working for you, try asking the customer if they will be prepared to do this for you. Once again if you have helped the client out for free, they will more than likely accept this request as a favour. Once again be wary of excessive use of calling in favours as this can work against you in the long run.

Using a referral form is a trick to use when asking for references where customers can write down client names. By simply handing over this form, your sending a two non verbal messages over, please complete this form and this is normal practice. Always get the full details you require such as a full name, contact number and email address. How annoying do you get when you receive a mail shot with your name spelt incorrectly.

When you make contact with perspective clients from your list, try to mention who gave you their name and number and always try to compliment the client on their products or services. If you become complimentary about the person you are talking to then this information can be documented and used as a good opener of you ever meet that person.

Please feel free to use my article in what ever format you feel most appropriate. Check out my other articles for free health, environmental and business related information and advice.

Saturday, April 30, 2011

Follow Up With Your Customer

After you go through a sales session with a customer, wether you sell them a product or not, follow up with them. Otherwise, your time was all but wasted.

Every part of a sales process from the initial contact, to the presentation of the product, to the final step, following up, are all equally important.

The following up process is an important element of the sales process for many key reasons, here are just a few:

1. Following up makes your customers feel important.

When a customer walks into your office, or calls you on the telephone, they do not want to be thought of as a statistic. They want to be treated as though they are the only customer you have.

By following up after your initial contact, it tells the customer that you are serious about doing business with them.

They will appreciate the phone call, and this will be a clear message to them that they werenít just another sale on your way to meeting your goal.

2. Following up with your customer shows that you care.

Another reason to follow up with your customer is to find out how they are doing, and how their new product is benefitting them.

Ask questions about the product and the experience they have had with you and your company.

It is always good to get feedback, good and bad. This way you can correct anything that your customer was not happy with, learn from your mistake, and be sure not to let it happen again with your next customer.

If their feedback is negative or they just are not happy with the product, find out their reasons, be empathetic, and try to resolve the problem as best you can.

3. Follow up with your customer for more sales opportunities.

After your initial meeting with your customer, one of two things happened. Either you got the sale, or your customer left still undecided.

If you got the sale, following up with your customer is important for reasons stated in number two, and also, you now have an opportunity to up-sell. While they are on the phone, ask for permission to go over some of your other products you believe they may be interested in.

If your customer left you still undecided, than this is the perfect opportunity to see if they have come to a decision. If they havenít, ask if there is anything they would like you to go over again, or, if they thought of any more questions they would like to ask.

A final note . . .


Before a customer leaves your desk or hangs up the phone, make your customer aware of your intentions to follow up with them. If your sales session went well, this should not be a problem.

Following up with your customers is a great opportunity to keep in contact with them, and there is no law that says you canít follow up more than once.

The more you stay in contact with your customers, the stronger your relationship with them becomes. The stronger the relationship, the more business and referrals you can expect from them. So follow up, Always.

This article may be reproduced by anyone at any time, as long as the authors name and reference links are kept in tact and active.

Friday, April 29, 2011

Finding Sales Leads For Your Cleaning Business

When starting out in your cleaning business, your first clients may be friends, relatives or clients that you had while working for another cleaning service. To grow your business you need to expand your circle and gain new customers. Where do you look for potential clients? The following are practical ideas to find qualified leads.

-- Join a networking or volunteer organization. Your community may have a chamber of commerce, Sertoma, Rotary or other networking organization. Joining and participating is one way to get businesses in the community to know about you and the services you provide.

-- Become an authority. Conduct a survey or poll that offers marketing information and then publicize the results through press releases and websites. Another way to become an expert is to teach classes in a local community education program. Both ways will build recognition and hopefully demand for your services.

-- Find a partner. Work with businesses that compliment your cleaning service. Think of pairing up with a carpet cleaning service, air duct service or a business that cleans blinds. When your partner cannot supply a service they can refer the client to you and vice versa.

-- Create an industry profile. Put together an informative speech or write an article about green cleaning, taking care of carpets or another area you're experienced in. Then put together a few promotional pieces to mail out to the local media.

-- Buy banner ads in electronic media. Look for a website that targets your potential customers, such as your local chamber. This can deliver your information right to the businesses that need your services.

-- Read your local newspaper. Your local paper will keep you informed about new businesses, expansions and remodelings. These can all be prospective clients.

-- Have a booth at a Business Expo. Most communities have some type of commerce and industry trade shows. Setting up a booth and having a sign up for door prizes is one way for people in the community to learn about the services you provide.

-- Check your records. Have you lost clients? Were there potential customers who contacted you that you did not sign up for cleaning services? Circumstances may have changed and they might now need your services.

-- Buy leads. You can buy prospect lists and mailing lists from various sources including local chambers, trade groups, professional organizations and mailing list services. Some lists can be very specific and break down the leads to specific groups, while others (such as from a chamber) may include all the group members.

Growing your cleaning business and getting more clients will take some time, creativity and perseverance. Devoting time into developing contacts and using the above ideas as guidelines you can grow your cleaning business and put your profits into the bank!

Thursday, April 28, 2011

Comparison Sites Attributing To A Higher Level Of Online Sales

What is the attraction and value of these for users and what are retailers and service providers finding them a useful tool as they strive for online sales?

The online retail sector for products and services has been buoyant for a number of years and the level of resource and funding that major retailers dedicate to the online market surges with each turn of the calendar. As the online marketplace has developed, the consumer offerings have become increasingly sophisticated and more reflective of the offline marketplace and traditional marketing. Consumers demand greater choice and shop around for the best deals ñ the benefit of increased levels of competition. Online comparison sites have developed a niche in recognising and reflecting offline shopping habits and reflecting this in terms of online user search habits.

Indeed the online comparison sites appear to be a making a good fist of it with new research from E-Consultancy revealing that in some industry sectors up to 30% of online sales are referred by shopping or product comparison sites. More and more, online comparison sites are being considered as part of the online marketing mix for retail and service providers and represent the entire business model of a new wave of comparison based reseller and aggregators.

Personal finance is one sector where aggregator and referral sites thrive. The impartial aspect of allowing consumers to compare and contrast a range of services and providers to find the deal that suits them best allows a degree of empowerment on the part of the consumer and offers a distinct competitive advantage for reseller and aggregators. Sites such as Moneynet (http://www.moneynet.co.uk ) and the Motley Fool (http://www.fool.co.uk ) provide users with information in a simple, no nonsense manner allowing them to select the product or service that suits them and pocketing the referral commission.

Other sites such as Dial-a-Phone (http://www.dialaphone.co.uk ) are more straightforward in their approach to referrals. A bulk reseller, they can display preferential deals from the main mobile phone networks, avoiding the middle man and passing savings on to the consumer. Again, there is an essence of customer freedom involved as the user can compare and contrast various services and offerings before committing to a particular network or package and again the reseller picks up the commission for passing the user on.

With the online marketing model continuing to develop in size, scope and sophistication, the future look bright for online referral, reseller and aggregator sites and these look set to be a continued integral aspect of online marketing.